About Us

Our Vision

Flatworld Solutions will be a partner of choice by providing value to enable our customer’s long-term sustainable growth

Our Mission

Flatworld is committed to providing ongoing value to our customers. We leverage technology and implement best practices, to provide a range of high quality and cost-efficient Information Technology Solutions, from global locations enabling customers achieve their business goals.

Infrastructure and security

We have state-of-the-art computing and communications technology, with UPS for power backup, as well as our own power generators in the event of power failure. The Internet and telecom technologies in our delivery centers provide the perfect platform for customer service and support on par with industry standards. We use some of the latest security technologies to ensure data integrity for our customers.

Our Strengths

  • We understand your needs and apprehensions on outsourcing
  • Excellent communication skills, both in written and spoken English
  • Outsourcing expertise—streamlined 5-step process
  • Deep domain knowledge in diverse fields
  • Strict adherence to quality standards and turnaround times
  • Over 19 years of experience in serving global customers
  • Excellence in executing short- and long-term projects to your specific requirements
  • Strategic delivery locations in outsourcing hotspots like Bangalore and Chennai
  • Exploiting the full potential of technology to serve customers across the seas

Our Expertise

We provide complete outsourcing solutions through a unique 5-stage process:

  • Situation Analysis: Analyzing your requirements to identify the “outsource-able” components.
  • Trial Program: We will carry out a trial program even before the contract is signed.
  • Transition Management: We ensure flawless performance during the critical phase when your project is moved offshore.
  • Project Management: We manage both the business aspects and the execution of your project.
  • Customer Relationship Management: We make it easy for you to do business with us.

Quality

Processes certified and validated by the International Standards Organization drive the quality framework at our organization. The idea of “Quality at Every Stage” is what drives every project schedule here at O2I. Every project, every document and every proposed methodology is put to rigorous testing and review across the services we operate. Every designer, operator, and engineer knows what to do, how to do it, and when to do it—there are no assumptions, because everything is documented in pre-approved formats. These formats undergo dual-level screening before they are passed on to the floor, along with recommended workflows. Every delivery is checked against a pre-agreed checklist to ensure compliance with quality targets.

Confidentiality and privacy

At O2I, we are sensitive to customer concerns and ensure absolute confidentiality and privacy of any information that is given to us. Customers can specify their preferred mode of contact with us, and we will not disclose their identity without their express or written consent.

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    ADDRESS

    63739 street lorem ipsum City, Country

    PHONE

    +12 (0) 345 678 9

    EMAIL

    info@company.com

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